Refund Policy
Featured Listings:
Please be aware that featured listings cannot be refunded, and therefore, a strict no-refund policy applies to these listings.
Cancellation Policy:
In the event of a booking being canceled by either the host or the guest, a free cancellation is available up to 60 days before arrival. We understand the importance of timely refunds, and all eligible refunds will be processed and disbursed within 10 working days from the date of the canceled booking. Cancellations can only be made 60 days prior to the arranged check in dates, any cancellations within in the 60 day period will not be a legible of any refund. Payments will still be made to the host in these circumstances. If a Hosts cancels in the 60 day period a full refund will be made to the guest and the host will be liable for a 10% cancellation fee.
Additional Information:
To ensure a clear and transparent refund process, we have included some important points that complement our standard refund procedures:
Child Privacy: Our website is designed for adult users, and we do not intentionally collect any Personal Information from individuals under the age of [insert minimum age based on applicable GDPR provisions, e.g., 13 or 16 depending on the specific EU member]. If you are a parent or legal guardian and suspect that your minor child has provided us with any Personal Information, please contact us at [insert link] for further assistance.
External Links: Our website may include links to other websites or services. Please be aware that we do not have control over the information collected or provided by these third-party websites. We strongly recommend that you carefully review the privacy policies or statements of any external websites you visit.
Privacy Policy Updates:
We may periodically update our Privacy Policy to reflect changes, enhancements, or expansions to our services. In the event of substantial changes, the updated Privacy Policy will be posted on this page, accompanied by a “Last Updated” effective date for the revisions. We encourage you to check this page regularly for updates and modifications to the Privacy Policy every time you visit our website.
Contact Information: Should you have any inquiries or wish to exercise your privacy preferences, please do not hesitate to reach out to us. You can contact us at https://newquayholidaylets.co.uk/contact-us/ or through the following contact details:
Newquay Holiday Lets
3 Chesterton Place
Chester Road
Newquay
TR72RU